Call Scripting in Microsoft CRM 2011 – Workflows Reborn
Microsoft CRM 4 lacks call scripting features and customer especially call center customer will have to buy 3rd party add-ons like TK Dialogues, custom ASPX pages etc. to fulfill this requirement....
View ArticleJavaScript Libraries in Microsoft Dynamics CRM 2011
In Microsoft Dynamics CRM 4, it is a very tedious task for system customizers to manage and track JavaScript. System Customizers/Developers have to write JavaScript on every event handler on the form....
View ArticleSolutions & Release Management – CRM 2011
Microsoft Dynamics CRM 2011 comes with a brand new concept of solutions. Solutions are how customizers and developers author, package, and maintain units of software that extend Microsoft Dynamics CRM...
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